Knowledge Base items
Detail
Show a single knowledge base item
GET https://api.deskero.com/knowledgeItem/{{knowledgeBaseItemId}}
Headers
Header | Value |
---|---|
Authorization | Bearer {{bearer}} |
Accept | application/json |
clientId | {{clientId}} |
Example request
$ curl https://api.deskero.com/knowledgeItem/51cd8af3e4b0e90b324ab778 \
-v \
-H "Accept: application/json" \
-H "Authorization: Bearer 58cfg61g-1585-5c72-g35f-7fe76893ed2f" \
-H "clientId: 51f01687e4b094c81d7b8bcdellef"
Example response
{
"id": "51b9d6b8e4b0d7cf068b9749",
"title": "How do I log in?",
"text": "To sign in all you have to do is inserting your email and your password, and that’s it!",
"insertDate": 1372425039129,
"views": 9,
"insertBy": {
See agent detail
},
"approved": true,
"featured": true,
"contributeBy": {
See customer detail
},
"area": {
See knowledge base area detail
},
"tags": [
See tag detail
],
"attachedDocuments": [
See attached document detail
],
"votesNumber": 5,
"votesSum": 25,
"score": 5
}